Waxmaid FAQ

1. Where can I buy Waxmaid water pipes?
You can purchase any water pipes you like on our official website https://waxmaidstore.com or emailing us at Magneto420@outlook.com, we’ll reply to you promptly.
Customer service: Li Jian

2. Does the water pipe come with downstem & bowl?
Yes, all water pipes come with its own downstem and 14mm glass bowl (Nector collector, bubbler series are not included)

3.What’s the pipe made of? 
Waxmaid silicone is BPA Free, Non-Toxic, please rest assured to use.

4. How do I clean my pipe? 
Cleaning is an important step to maintain your water pipes, please disassemble Magneto into two parts, use dish soap or hot water to clean it after smoking.

5. Can the pipe break? 
Waxmaid water pipes are made of unbreakable silicone and the body is bump-proof, but the accessories Glass adapter and Quartz banger can be broken.

6. When can I receive my package?
USA (3-5 business days), delivery via USPS from our warehouse.