Free shipping for the states orders over $50

Return Policy

After-sale Return & Refund Service

Your satisfaction is our greatest wish. 

If you are unhappy with your purchase or would like to return your items, please send your item(s) back in accordance with the following Return Policy:

1.Items must be sent back within 7 days of the delivery date.

2.Damaged, defective, or incorrect items must be reported within 2 days of delivery. (Note: If such items are not reported in within 2 days of delivery, we will not issue store credit. Please email service@waxmaidstore.com for assistance.)

3.Items must be free of stains, residue, deodorant, or wear/use

 Follow the steps below to issue the hassle free return.  

  • Step 1. E-mail us at service@waxmaidstore.com within 24 hours of product delivery with your order number. 
  • Step 2. Take photos of all packaging and materials, AND the damaged item(s). 
  • Step 3. We will send you a return shipping label OR refund
  • Step 4. Repackage the item in the box it arrived in, and send it back to: Xxxxxxxxx
  • Step 5. Receive a brand new replacement! 

If you have any questions about our Return & Refund Service, feel free to email us at service@waxmaidstore.com.

 

Must be 21+ years old